Privacy Policy
Last updated: May 19, 2025
At Spaak ("we", "us", "our"), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information we collect from you when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy. Please read it carefully to understand how we handle your information.
1. Introduction
Spaak is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our app.
2. Information We Collect
2.1 Personal Data
We may collect the following data:
- Name and contact info (e.g. from missed call transcription)
- Audio recordings of missed calls (if enabled)
- Usage data (for analytics)
- Email address (for summaries or notifications)
2.2 Non-Personal Data
We also collect non-personal information such as device type, browser information, and usage patterns to improve our service and user experience.
3. How We Use Your Information
3.1 Personal Data
We use your data to:
- Transcribe and summarize missed calls
- Notify you via email or SMS
- Improve our AI assistant's accuracy
- Provide customer support
4. Data Sharing
We do not sell your data. We may share data with:
- Trusted service providers (e.g., for transcription, email delivery)
- Law enforcement (only if legally required)
5. Security
We use encryption and secure storage to protect your data. Access is limited to authorized personnel only.
6. Your Rights
You may:
- Request access to your data
- Request deletion of your data
- Opt out of analytics tracking
7. Changes to This Policy
We may update this Privacy Policy. We'll notify you of significant changes via email or in-app.