Terms and Conditions
Last updated: June 26, 2025
Welcome to Spaak. These Terms and Conditions ("Terms") govern your use of our AI secretary service and website. By accessing or using our service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.
1. Acceptance of Terms
By creating an account or using Spaak's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Spaak.
2. Service Description
Spaak provides an AI-powered secretary service that handles missed calls, provides transcriptions, and offers intelligent call management features. Our service includes:
- Call answering and transcription services
- AI-powered call summaries and insights
- Email and SMS notifications
- Dashboard for call management
- Integration capabilities with third-party services
3. User Accounts and Registration
3.1 Account Creation
To use our service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Security
You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
4. Acceptable Use Policy
You agree not to use our service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Use the service for spam, phishing, or other malicious activities
- Reverse engineer or attempt to extract source code
5. Subscription and Billing
5.1 Subscription Plans
We offer various subscription plans with different features and usage limits. Plan details and pricing are available on our pricing page and may be updated from time to time.
5.2 Payment Terms
Subscription fees are billed in advance on a monthly basis. All fees are non-refundable except as required by law or as specifically stated in these Terms.
5.3 Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the service until the end of your paid period.
6. Data and Privacy
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our service, you consent to the collection and use of your information as described in our Privacy Policy.
7. Intellectual Property
The Spaak service, including all content, features, and functionality, is owned by Spaak and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Spaak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of the service.
9. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the service will cease immediately, and we may delete your account and data.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts.
12. Contact Information
If you have any questions about these Terms, please contact us through our support page.